Office 365 Weekly Digest | November 3 – 9, 2019

Welcome to the November 3 – 9, 2019 (aka Ignite Week) edition of the Office 365 Weekly Digest.

Last week, all eyes (and ears) were focused on Microsoft Ignite 2019 in Orlando, Florida. There’s a ton of content in this week’s digest, so the intro will be short. You can find recordings, and related content at Microsoft Ignite On-Demand.

One note: There were forty-seven features added to the Microsoft 365 Roadmap last week, so for this week I have moved the roadmap updates into a separate post, Office 365 Roadmap Update | November 3 – 9, 2019.


UPCOMING EVENTS

Designed for those who are already familiar with Microsoft Teams, our Tips & Tricks sessions offer insights and best practices. Learn how Teams can help organize your workday and make it easier to stay connected with colleagues. In Part 1 – Effective Workspaces, you will explore ways to determine the best approach for creating workspaces for projects and workgroups. After this session, you will be able to: (1) Decide if your team is best served by a team and channels or a group chat and meetings, (2) Create a workspace for your team to provide the best collaboration experience, (3) Use a personal team to simplify your productivity, and (4) Determine best practices for Teams. Access the consolidated on-demand version of Tips and Tricks here: https://aka.ms/teamstipsandtricksondemand.

Have you spent significant time and resources to prepare for a meeting and still felt it wasn’t productive? Have you attended a meeting only to leave feeling like not much was accomplished? Join this class to learn how to make your meetings engaging, productive and effective. Microsoft Teams can help make your meetings worth showing up for. After this session, you will be able to: (1) Use Teams for your entire meeting experience, (2) Record your meeting, making it easy for those who couldn’t attend to get caught up, (3) Keep important meetings at your fingertips by pinning them for easy access, and (4) Assess which audio and video devices are best for your meeting needs. You can access the recorded version of this session on-demand at Run Effective Meetings with Microsoft Teams – On Demand.

This 60-minute session introduces you to the key activities needed to get started with Microsoft Teams today. From setting your profile, to running a meeting, users will leave this session with the foundation needed to use Teams with confidence. The session is also available on demand at https://aka.ms/teamsgettingstartedondemand.

Design a user readiness strategy to help your users love and adopt Teams. By the end of this workshop, participants will be able to: (1) Recognize factors that influence user acceptance and adoption, (2) Define core value messaging for Teams in your organization, and (3) Outline your awareness, training and support activities. The audience for this session is: User Readiness/Change Manager.

Determine the most suitable approach based on your current Skype for Business implementation and upgrade goals. By the end of this workshop, participants will be able to: (1) Understand common scenarios and upgrade approaches, (2) Visualize the user experience for each approach, and (3) Determine the optimal upgrade approach for your organization.  IT Admins are the primary audience for this session.

How do you bring various stakeholders together across multiple teams to achieve your goal? Do you wish you could reduce the number of meetings or e-mails while still being able to solicit feedback, keep everyone informed, and get consensus? Join us to explore how to bring everything together in a shared workspace with Microsoft Teams. Learn how to chat, meet, share files, and work with other business applications to effectively engage others. This interactive 2-hour session will give you the opportunity to try it for yourself and test drive Microsoft Teams in a live cloud environment. A trained facilitator will guide you as you apply these tools to your own business scenarios and experience how they can work for you. Each session is limited to 12 participants, reserve your seat now.

Designed for those who are already familiar with Microsoft Teams, our Tips & Tricks sessions offer insights and best practices. Learn how Teams can help organize your workday and make it easier to stay connected with colleagues. In Part 2 – Get More from Teams, you will learn tips and tricks for managing and organizing work and communications in Teams. After this session, you will be able to: (1) Implement strategies to manage and organize your work, (2) Leverage formatting best practices to help get your messages noticed (and responded to), (3) Easily find files, chats and projects, and (4) Simplify your workday. Access the consolidated on-demand version of Tips and Tricks here: https://aka.ms/teamstipsandtricksondemand.

When: Wednesday, November 13, 2019 10:00am – 11:00am PT | A cultural change is taking place at Microsoft with the implementation of Microsoft Teams as the new hub for collaboration and communication. During this roundtable, you will learn how CSEO systematically drove the adoption of Teams across the company by implementing a change management plan that actively engaged executive sponsors as well as end users, creating training and evangelism programs, and promoting the transition to Teams through a comprehensive channel strategy—all supported by metrics-driven analytical tools.

Designed specifically for Skype for Business end users, this course offers everything you need to help make the transition to Microsoft Teams. We’ll focus on the core communication capabilities you use today, chat and meetings, as well as provide an orientation to additional collaboration functionality Teams has to offer. The session is also available on demand at https://aka.ms/fromskypetoteamsondemand.

Your business needs to control how sensitive data is managed. Join us and explore how to assess your compliance risk, protect sensitive and business critical data, and respond efficiently to data discovery requests. During this 2-hour interactive session, you will explore how to: (1) Simplify assessment of compliance risk, (2) Integrate protection and governance of data, and (3) Intelligently respond to data discovery requests. Each session is limited to 12 participants, reserve your seat now.

Discover everything you need to facilitate a successful upgrade to Teams. By the end of this workshop, participants will be able to: (1) Understand why a formal plan is crucial for upgrade success, (2) Identify the steps to the upgrade success framework, (3) Recognize common attributes of successful customers, and (4) Create and implement their own upgrade plan. The audience for this session is All (Business Sponsors, IT Admins, User Readiness/Change Manager, Project Lead).

Execute your defined upgrade approach as part of your formal upgrade plan. By the end of this workshop, participants will be able to: (1) Recognize the upgrade settings in your O365 tenant admin portal, (2) Understand technical tips and considerations for a successful upgrade, and (3) Apply the appropriate settings in the Portal to execute your upgrade. The primary audience for this session is IT Admins.

Are you still sending an e-mail with an attachment to your teammates when you want to collaborate on a file? How fast do they respond? How do you know if they are working on the file? How do you manage version control? With Microsoft 365 tools for teamwork, you can seamlessly collaborate on files with your team members. Using Microsoft Teams, you can invite your teammates into an environment where they can effectively collaborate and engage in a persistent conversation. Join us for this session and explore how to avoid productivity sinkholes and increase productivity. This interactive 2-hour session will give you the opportunity to test drive Microsoft Teams in a live cloud environment. A trained facilitator will guide you as you apply these tools to your own business scenarios and experience how they can work for you. Each session is limited to 12 participants, reserve your seat now.

Data needs to be protected wherever it’s stored and whenever it travels, and you need the tools to monitor policy violations and risky behavior. Join us to explore how to implement a comprehensive and integrated approach across devices, apps, cloud services, and on-premises. During this 2-hour interactive session, you will explore how to: (1) Identify, monitor and automatically protect sensitive information across Office 365, (2) Help classify and protect documents and email, and (3) Use policies to enable BYOD scenarios by protecting data at the app level. Each session is limited to 12 participants, reserve your seat now.

Identity is at the center of security: don’t compromise when it comes to your company’s valuable information. Join us to explore how to use secure authentication, govern access, get comprehensive protection and set the right identity foundation. During this 2-hour interactive session, you will explore how to: (1) Enable password protection, (2) Bring multi-factor authentication to your Windows 10 users, (3) Protect your users and data through Office 365 multi-factor authentication, and (4) Use conditional access to protect across devices, locations and apps. Each session is limited to 12 participants, reserve your seat now.

When: Monday, December 9, 2019 9:00am – 10:00am PT | On December 9th 12 noon eastern (9am pacific) join Microsoft’s Michael Gannotti and Pradeep Bethi, as Pradeep presents the opportunities, approaches, and resources available with the People Manager Framework. The framework is designed to help organizations increase adoption of Microsoft Teams. During the session Pradeep will be addressing the following areas: (1) How to make Teams adoption easy for end-users, (2) How and why should we think beyond chat and meeting, (3) How to create a motion for Microsoft Teams as a platform, (4) How to utilize People Manager Framework to create hockey stick adoption of Microsoft Teams, and (5) How to get funded. Along the way Pradeep will field your questions around adoption and the People Manager Framework. Don’t forget to add the event to your calendar!

Today’s workforce can work from anywhere, on any device, and on any app. Security teams need to understand threat signals from disconnected products and optimize security with minimal complexity. During this 2-hour interactive session, you will explore how to: (1) Safeguard users from malware attacks such as phishing and spoofing with Office 365, (2) Use the Windows Defender ecosystem to proactively monitor and protect your users, (3) Utilize Office 365 ATP to help protect users from bad links and attachments, and (4) Let machine learning and automation protect users from threats. Each session is limited to 12 participants, reserve your seat now.


BLOG ROUNDUP

We live and work in a time in which there is more change happening at a more rapid pace than ever before. The way in which organizations empower employees across all their devices is changing rapidly as they deliver work experiences that are more empowering and transformative for their users. Organizations desire to move to a consistent and unified way to enable their users across all their devices and are looking for guidance on the best way to do this that is both empowering and secure. Core to modern management and security is delivering users the modern workplace that empowers them to achieve more across all their devices, while providing the required security and protection of the organization’s assets. The modern workplace delivered through Microsoft 365 is loved by users, loved by IT, and trusted by everyone. Users love this experience because they can work how, when, and where they want without reduction in functionality or experience. IT loves this experience because it provides a common and consistent method and tool to manage and enable users across all their devices while also delivering the security and protection they require. Users and IT trust this solution because both the user’s privacy and the organization’s data and assets are secure.

At the Microsoft Ignite 2019 conference in Orlando, Florida, we announced new Microsoft 365 innovations in six key investment areas: productivity, knowledge, workflow, security, compliance, and management. Microsoft 365 is the world’s productivity cloud, and the consistent theme across these new features is how we’re using artificial intelligence (AI) to deliver amazing new experiences that push the boundaries of productivity. This section will focus on the Microsoft 365’s productivity tools. These tools use AI to help people create, collaborate, analyze, write, present, organize, and manage their work. Our innovations in core productivity are focused on two opportunities: creating entirely new experiences that take advantage of the latest innovations and breathing new life into familiar apps and experiences with powerful cloud services.

Over the past three years ago, SharePoint has been on a journey to reinvent the intelligent intranet across browsers, devices and in the mobile app, to allow organizations to work across teams and siloes to harness collective knowledge. Along this journey we have been excited to learn from customers both how they are moving to the cloud with SharePoint and also to hear how we can continue to innovate to deliver new value. Our focus has been on responding to that feedback and many of the announcements we made at Microsoft Ignite 2019 are based on that.

At Microsoft Ignite 2019, we announced a ton of new capabilities in Teams to help customers in all industries work in new ways and better respond to the evolving needs of their business. These enhancements fall into the following categories: (1) Customize your Teams conversations and experience, (2) Easily manage conversations, tasks, and files from other Microsoft 365 apps within Teams, (3) Conduct more inclusive and effective meetings, (4) Give your Firstline Workers easier access to Teams, (5) Enable industry-specific scenarios in healthcare and other industries, (6) New planning and administration tools to easily manage Teams and protect your data, and (7) Automate workflows, integrate custom apps and data insights within Teams using Power Platform.

At the Microsoft Ignite 2019 Conference, we announced new innovations designed to help customers across their security, compliance, and identity needs. These new innovations include: (1) Microsoft information protection and governance, Microsoft Compliance Score, new value in Azure Active Directory, and many, many more.


NOTEWORTHY

Organizations need to plan ahead when upgrading key business software. That’s why Core Services Engineering and Operations (CSEO, formerly known as Microsoft IT) created a robust plan to guide our transition from Skype for Business to Microsoft Teams. CSEO paved a clear path for the upgrade process, providing an exceptional experience and driving early adoption along the way. In this content collection, we share how we approached the technical upgrade, implemented change-management and adoption strategies, and trained our global organization on using Teams as a hub for teamwork and communication. Learn from our journey at Microsoft and customize our resources and training materials to make your own organization’s transition to Microsoft Teams smooth, productive, and powerful.

Microsoft migrated hundreds of thousands of internal, on-premises Exchange servers to Exchange Online and Office 365 to deliver a secure, robust email experience built for a modern, mobile workforce. This staged migration required transparent communication, proactive coordination with stakeholders, and meticulous planning. Learn the steps Microsoft CSEO took, the challenges we faced, and best practices for a smooth, seamless transition to a cloud-first, mobile-ready mailbox platform.

Earlier this year we released a Beta Preview of Microsoft 365 learning pathways, to help you increase usage and adoption of Office 365 and other services in your organization. We’re pleased to announce the general availability of this solution in November, 2019. Microsoft 365 learning pathways (M365LP) is a customizable, on-demand training solution easily provisioned from the SharePoint Provisioning Service into your own Office 365 tenant. M365LP provides customers with content streamed from Microsoft for key services such as Office applications (Word, Excel and PowerPoint), Microsoft Teams, Planner and others. Once installed this solution can be customized to your own company brand and service usage. Custom playlists for your own business processes can be included and the entire experience is configured in SharePoint Online giving you maximum familiarity and flexibility. Based on your feedback and our desire to empower end user training around the world we are also announcing our multi-lingual capability will be available in Q1 of CY20. Nine languages will be supported as part of this release, including Chinese (Simplified), Dutch (Netherlands), French, German, Italian (Italy), Japanese (Japan), Portuguese (Brazilian), Russian (Russian), Spanish.

Video is how we learn, share ideas, and build personal connections. Microsoft Stream continues to expand on the promise of delivering intelligent video to organizations using video to communicate, inform and engage employees. New Stream innovations help infuse AI driven productivity, easier expertise sharing and better accessibility into the modern workplace, including: (1) AI powered voice enhance eliminates background noise in recorded videos – generally available Q2 CY20, (2) Additional languages for transcripts and captions – generally available now, (3) Record, edit and personalize videos with the Stream mobile app – generally available Q1 CY20, and (4) PowerApps integration to support Stream videos – generally available Q1 CY20. Also, the option to migrate your Office 365 Video content to Microsoft Stream is now available! If you have not started to transition to Stream, we encourage you to begin soon. As we continue to invest in Stream and enable customers to migrate from Office 365 Video, we are committed to helping you be successful with video adoption.

At Microsoft Ignite 2019, we unveiled new Yammer capabilities that power leadership engagement, company-wide communication, communities, and knowledge sharing in Microsoft 365. Building on a decade of customer success and feedback, the new Yammer delivers a beautiful, intelligent user experience across devices along with deep integration with Microsoft Teams, SharePoint, and Outlook, and new administration and compliance capabilities. We’ll be rolling out the new Yammer to a select number of private preview customers starting in December and expanding the preview beyond that in the coming months. The new Yammer is due to roll out to all customers in 2020. Sign up to request early access for your organization: https://aka.ms/TheNewYammer.

Productivity isn’t just about being more efficient. It’s also about applying the collective knowledge of your organization so that together you can succeed and achieve more. Knowledge about how people connect, share information, and spend their time reveals the impact of the way people work on the business outcomes your organization cares about. At Ignite, we introduced new capabilities in Workplace Analytics and MyAnalytics that make these insights richer and more actionable for organizations and employees. These new capabilities include productivity insights, topic analysis, manager deployed plans, improvements for meetings and time away, etc.

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