Office 365 Weekly Digest | 2020-43

Welcome to the October 18 – 24, 2020 edition of the Office 365 Weekly Digest.

There were twenty-one additions to the Office 365 Roadmap last week, including updates for Teams, Outlook (Windows, web, Android, iOS), Yammer, and Microsoft 365 Admin Center.

Additional dates for existing meeting series have been posted, and there are also a couple of new events – Microsoft 365 Virtual Training Days for “Meeting Organizational Compliance Requirements” and “Securing Your Organization”. This week’s spotlight event is “Run Effective Meetings with Microsoft Teams” on Wednesday, October 28th at 3pm Pacific.

Highlights from last week’s blog posts include a look at what’s new and upcoming in Information Protection, details on a new dashboard to manage Data Loss Prevention alerts, information on recent enhancements to Azure Active Directory, and some new integrations for Microsoft Teams.

Noteworthy items from last week include a reminder about the retirement of SharePoint 2010 workflows, a reminder about the timeline when the Teams app will no longer support Internet Explorer 11, the recording and content from a recent Microsoft Compliance Manager webinar, information on recent changes for Power BI and Exchange hybrid agent and root certificate changes.


OFFICE 365 ROADMAP

Below are the items added to the Office 365 Roadmap last week…

Note: The Estimated Release dates listed below are subject to change. The direct link provided for each item can be used to determine if the estimated release date has been updated since the time of publication.

DescriptionFeature IDEstimated ReleaseDetails
Outlook for Windows: Suggested calendar events68184December CY2020Added: 19 October 2020
Status: In development
App / Service: Outlook – Windows
By clicking in the Search box at the top of your screen, events from your Outlook Calendar will be suggested as optional results before you enter a specific query.
Outlook for Windows: Suggested attachments in Search68198November CY2020Added: 19 October 2020
Status: In development
App / Service: Outlook – Windows
By clicking in the Search box at the top of your screen, attachments from emails will be suggested as options before you enter a specific query.
Outlook for Windows: Natural language search in Outlook68219December CY2020Added: 19 October 2020
Status: In development
App / Service: Outlook – Windows
Use the language you use every day to quickly filter and narrow your search queries.
Outlook for Windows: Search answers for specific people, files, company bookmarks and events68220January CY2021Added: 19 October 2020
Status: In development
App / Service: Outlook – Windows
Search for a specific file, person, company topic or event and Outlook will provide an actionable answer across people, files, events and websites across your organization so you can quick get to the information you’re looking for.
Outlook for Windows: Suggested files68225January CY2021Added: 19 October 2020
Status: In development
App / Service: Outlook – Windows
By clicking in the Search box at the top of your screen, recent and relevant files will be suggested as optional results before you enter a specific query.
Microsoft Teams: Theme and icon updates68721November CY2020Added: 19 October 2020
Status: In development
App / Service: Teams
We’re updating the Teams default and dark theme background colors and icon set to align with the overall Microsoft 365 design vision.
Microsoft 365 Admin Center: New simplified view for very small businesses68722December CY2020Added: 19 October 2020
Status: In development
App / Service: M365 Admin
We are developing a new landing experience in the Microsoft 365 admin center that replaces the existing dashboard and provides a simplified admin experience for customers with 10 or fewer licenses of any Microsoft 365 Business subscription.
Outlook for Windows: Editor71008December CY2020Added: 19 October 2020
Status: In development
App / Service: Outlook – Windows
Based on Microsoft intelligent technology, Editor in Outlook will help with checking your spelling, identify optional grammar corrections and provide writing style suggestions while composing or replying to emails.
Outlook for Windows: Make all meetings online by default71010December CY2020Added: 19 October 2020
Status: In development
App / Service: Outlook – Windows
Turn on the option to make every meeting an online meeting by default when the event is created in Outlook for Windows.
Outlook for iOS: Favorites for additional customers72352October CY2020Added: 19 October 2020
Status: In development
App / Service: Outlook – iOS
Microsoft 365 US Government Community Cloud (GCC) customers with moderate and high security requirements, and the Department of Defense will be able to tag people, folders and groups as favorites. These customers will be able to have the option to set their email notifications based on their preferences including only from their favorite people.
Outlook for Android: Favorites for additional customers72353October CY2020Added: 19 October 2020
Status: In development
App / Service: Outlook – Android
Microsoft 365 US Government Community Cloud (GCC) customers with moderate and high security requirements, and the Department of Defense will be able to tag people, folders and groups as favorites. These customers will be able to have the option to set their email notifications based on their preferences including only from their favorite people.
Microsoft 365 Admin center: Service Health email notifications for specific incidents and advisories68717October CY2020Added: 20 October 2020
Status: In development
App / Service: M365 Admin
The service health dashboard in Microsoft 365 admin center will soon support the ability to opt into email notifications for a specific incident or advisory.
Microsoft Teams: Manage your meeting options in-meeting73388November CY2020Added: 21 October 2020
Status: In development
App / Service: Teams
Meetings organizers can now view and update meeting options within the in-meeting making it easier and faster to manage your meeting options during a meeting.
Outlook on the web: Text predictions in English now supported worldwide68833November CY2020Added: 22 October 2020
Status: In development
App / Service: Outlook – Web
We are extending support for text predictions in Outlook on the web. Now text predictions will be available in English for customers worldwide.
Microsoft Teams: Updated layout for meetings on iOS68834November CY2020Added: 22 October 2020
Status: In development
App / Service: Teams
We’re improving the Teams experience on iOS devices with a new presentation mode, the ability to see more participants, and the ability to see shared content and a spotlighted participant concurrently.
Microsoft Teams: Updated layouts for meetings on Android68835January CY2021Added: 22 October 2020
Status: In development
App / Service: Teams
We’re improving the Teams experience on Android devices with a new presentation mode, the ability to see more participants, and the ability to see shared content and a spotlighted participant concurrently.
Microsoft Teams: Per-Meeting settings for Controlling NDI (Network Device Interface)-Out68836October CY2020Added: 22 October 2020
Status: In development
App / Service: Teams
The NDI-Out feature will be updated to be a per-meeting control.
Outlook for iOS: Show Weather in Calendar71041December CY2020Added: 22 October 2020
Status: In development
App / Service: Outlook – iOS
Stay on top of what’s changing in the weather at a glance at your Outlook Calendar across multiple views based on your current location.
Yammer: Improvements to hashtags and topics73251November CY2020Added: 22 October 2020
Status: In development
App / Service: Yammer
We are creating a sharper distinction between topics and hashtags in Yammer further differentiating these features so that topics power curation, management, and categorizing of knowledge, while hashtags will continue to be used to support campaigns and user expression.
Microsoft Teams: Polls in Teams Meetings68837November CY2020Added: 23 October 2020
Status: In development
App / Service: Teams
Polls for Teams meetings is an easily discoverable and seamless experience that will help you conduct more engaging and productive meetings. With Polls, which is powered by Forms, meeting presenters can prepare, launch, and evaluate polls before, during, and after meetings, respectively, all from one place under a tab in the Teams meeting.
Microsoft Teams: Meet Now from Outlook68838December CY2020Added: 23 October 2020
Status: In development
App / Service: Teams
You can now start an instant Teams meeting from the Calendar tab in Outlook Windows.

UPCOMING EVENTS

Microsoft Teams can help your employees stay connected and collaborate with each other, especially in the current unprecedented time where remote work is a reality of employees around the world. Being able to chat, do video meetings and collaborate on Office documents within Teams can help companies stay productive. Whether you are a small business, a non-profit or a large organization, you can get started with Teams within Microsoft 365 or Office 365 suite – even before deploying any other Office app or service. Join Microsoft Teams experts as we review Teams implementation for collaboration, chat and meetings. We’ll share key configurations, considerations, best practices, and resources to get your users up and running quickly. After this session, you will be able to: (1) Recognize key success factors for technical and user readiness, (2) Identify pre-requisites and tenant setup for your environment, (3) Install the Teams clients appropriate for your organization, (4) Configure policies that enable your preferred user experiences, and (5) Leverage collaboration features to enhance remote work scenarios.

Designed for those who are already familiar with Microsoft Teams, our ‘Go Deeper’ sessions offer insights and best practices. Learn how Teams can help organize your workday and make it easier to stay connected with colleagues. Explore ways to determine the best approach for creating workspaces for projects and workgroups. After this session, you will be able to: (1) Determine the best approach for your collaboration needs (chat versus teams & channels), (2) Create workspaces for your team to provide the best teamwork experience​, and (3) Determine best practices in Microsoft Teams​ to enhance productivity. Note: This session was previously called ‘Learn tips for taking Microsoft Teams to the next level – Part 1’.

Discover everything you need to facilitate a successful upgrade to Teams. By the end of this workshop, participants will be able to: (1) Understand why a formal plan is crucial for upgrade success, (2) Identify the steps to the upgrade success framework, (3) Recognize common attributes of successful customers, and (4) Create and implement their own upgrade plan. The audience for this session is All (Business Sponsors, IT Admins, User Readiness/Change Manager, Project Lead).

Join Microsoft Teams experts as we review how you can deploy commonly-used applications directly within Teams, enabling your users to work more efficiently and effectively by accessing everything they need in a single interface. This foundational workshop covers basic capabilities across app management and security. With over 400 out-of-the-box applications available (and growing), you’re sure to find an app, or two, that your team can begin using today in Teams. After this session, you will be able to: (1) Identify suitable apps to meet the needs for your organization, (2) Recognize common attributes of successful app deployment, (3) Navigate security and compliance considerations for Teams’ apps, and (4) Determine the next steps to deploy an app to your environment.

Determine the most suitable approach based on your current Skype for Business implementation and upgrade goals. By the end of this workshop, participants will be able to: (1) Understand common scenarios and upgrade approaches, (2) Visualize the user experience for each approach, and (3) Determine the optimal upgrade approach for your organization.  IT Admins are the primary audience for this session.

Design a user readiness strategy to help your users love and adopt Teams. By the end of this workshop, participants will be able to: (1) Recognize factors that influence user acceptance and adoption, (2) Define core value messaging for Teams in your organization, and (3) Outline your awareness, training and support activities. The audience for this session is: User Readiness/Change Manager.

Do you want to get more done in Teams? Receive targeted and timely updates? Access services directly through Teams? Apps let you complete tasks, receive updates and communicate. This session introduces you to the key activities needed to get started with adding applications, bots and connectors in Microsoft Teams today. Through a series of live demonstrations and best practices, you’ll leave this session with everything you need to start using apps in Teams. After this session, you will be able to: (1) See how applications, bots and connectors can help you be more efficient while working in Teams, (2) Select an application, bot or connector for your workspace, (3) Install an application, bot or connector, and (4) Use an application, bot or connector in your workspace.

Are you looking to ensure users have optimal experiences with meetings and voice capabilities in Teams? During this session, we’ll discuss tools, reporting and best practices to help you manage service quality — from establishing a proactive  strategy to resolving common quality issues as they arise. We’ll build upon best practices from Teams experts and make it real with examples of common scenarios that may arise as your organization embraces meetings and voice capabilities in Teams. Join us for an expert-led workshop for guidance on key resources and actionable insights to manage audio and video quality with Microsoft Teams. Your users will thank you for it! After this session, you will be able to: (1) Define key service metrics and user experience factors for quality, (2) Recognize concepts and metrics in core tools and resources that help you assess usage and quality, (3) Identify key indicators of poor experience in common scenarios and relevant actions to address, and (4) Establish a proactive quality management strategy to ensure optimal user experience.

Are you ready to add PSTN calling capabilities to Microsoft Teams? Join Microsoft Teams Engineering subject-matter-experts as they demystify the options for adding PSTN calling to Teams, provide you with best practices for configuring calling options and show you how to monitor call quality. After this session, you will be able to: (1) Understand the history of voice services in Microsoft products, (2) Identify what calling options in Microsoft Teams are right for you, (3) Configure your calling options in the Teams admin portal, and (4) Monitor and use call quality tools in Teams.

Leverage the intelligent and integrated Microsoft solutions to help your organization achieve its compliance goals by joining the Microsoft 365 Virtual Training Day: Meeting Organizational Compliance Requirements free one day online training session. Level 200-300 (Intermediate to Advanced) content. Technology covered: Data classification, labeling, governance, policy violation remediation, eDiscovery, audit, risk assessment. In this session you will: (1) Learn to use intelligence to identify, protect and govern your important data, (2) Learn to intelligently identify and remediate critical insider threats and risks, (3) Learn how to use the latest eDiscovery and audit capabilities to find relevant data and respond efficiently, and (4) Learn how to simplify and automate IT risk assessment.

Whether you are switching from Skype for Business or brand new, join us to learn the basics of how to use Teams to chat with your colleagues and collaborate on projects. Through a series of live demonstrations and best practices, you’ll leave this session with everything you need to start using Teams. After this session, you will be able to: (1) Set up your profile and notifications in Microsoft Teams, (2) Use chat and calling for 1:1 and group conversations, sharing and collaboration in Microsoft Teams, (3) Schedule and conduct meetings in Microsoft Teams, and (4) Align your team and teamwork in Microsoft Teams.

Have you spent significant time and resources to prepare for a meeting and still felt it wasn’t productive? Have you attended a meeting only to leave feeling like not much was accomplished? Join this class to learn how to make your meetings engaging, productive and effective. Microsoft Teams can help make your meetings worth showing up for. After this session, you will be able to: (1) Use Teams for your entire meeting experience, (2) Record your meeting, making it easy for those who couldn’t attend to get caught up, (3) Keep important meetings at your fingertips by pinning them for easy access, and (4) Assess which audio and video devices are best for your meeting needs.

Designed for those who are already familiar with Microsoft Teams, our ‘Go Deeper’ sessions offer insights and best practices. Learn how Teams can help organize your workday and make it easier to stay connected with colleagues. Learn tips and tricks for managing and organizing work and communications in Teams. After this session, you will be able to: (1) Leverage formatting best practices to help get your messages noticed (and responded to), (2) Easily find files, chats and projects, (3) Implement strategies to manage and organize your work, and (4) Simplify your workday. Note: This session was previously called ‘Learn tips for taking Microsoft Teams to the next level – Part 2’.

Execute your defined upgrade approach as part of your formal upgrade plan. By the end of this workshop, participants will be able to: (1) Recognize the upgrade settings in your O365 tenant admin portal, (2) Understand technical tips and considerations for a successful upgrade, and (3) Apply the appropriate settings in the Portal to execute your upgrade. The primary audience for this session is IT Admins.

Working from home offers the opportunity to maintain your workflow while allowing flexibility in how and where you get your work done. Shifting to a remote worker status can be an adjustment as you look for ways to balance home and work life, maintain focus and be fully productive. Microsoft Teams can help you stay connected to your team while providing access to all of the tools and resources you need to get your work done. Join us to learn tips that can help set you up for success as you transition into a ‘work from home’ scenario. During this session, we’ll share: (1) Guidance for setting up your home environment for work, (2) Best practices for maintaining your workflow while working at home, (3) Tips for staying connected to your team while remote, and (4) Insights for effectively supporting a remote team.

When: Thursday, November 5, 2020 at 9:00am PT | The recent shift to remote, hybrid and on-premise work has IT professionals across every industry looking for more solutions and support for deploying Microsoft Teams. That’s why we’re excited to launch this new live webcast series. In Episode 9, which is one of the most requested episodes, we’ll feature tips, tricks and gotchas on managing guest access in Microsoft Teams. Be sure to add this event to your calendar!

Today’s workforce can work from anywhere, on any device, and on any app. Security teams need to understand threat signals from disconnected products and optimize security with minimal complexity. During this 2-hour interactive session, you will explore how to: (1) Safeguard users from malware attacks such as phishing and spoofing with Office 365, (2) Use the Windows Defender ecosystem to proactively monitor and protect your users, (3) Utilize Office 365 ATP to help protect users from bad links and attachments, and (4) Let machine learning and automation protect users from threats. Each session is limited to 12 participants, reserve your seat now.

Identity is at the center of security: don’t compromise when it comes to your company’s valuable information. Join us to explore how to use secure authentication, govern access, get comprehensive protection and set the right identity foundation. During this 2-hour interactive session, you will explore how to: (1) Enable password protection, (2) Bring multi-factor authentication to your Windows 10 users, (3) Protect your users and data through Office 365 multi-factor authentication, and (4) Use conditional access to protect across devices, locations and apps. Each session is limited to 12 participants, reserve your seat now.

To support your efforts to deliver and deploy updates to the Windows 10 devices being used by remote, onsite, and hybrid workers across your organization, and manage those devices effectively, we are continuing our series of weekly “office hours” for IT professionals here on Tech Community. During office hours, we will have a broad group of product experts, servicing experts, and engineers representing Windows, Microsoft Endpoint Manager (Microsoft Intune, Configuration Manager), security, FastTrack, and more. They will be monitoring the Windows 10 servicing space and standing by to provide guidance, discuss strategies and tactics, and, of course, answer any specific questions you may have. Office hours are text-based; there is no audio or virtual meeting component. To post a question, you just need to be a member of the Tech Community. Simply visit the Windows 10 servicing space and click Start a new conversation. At the start of office hours, we’ll pin a post outlining the individuals on hand, and their areas of expertise. Can’t attend at the designated time? Again, no problem. Post a question in the Windows 10 servicing space up to 24 hours in advance and we’ll make sure we review it during office hours.

Data needs to be protected wherever it’s stored and whenever it travels, and you need the tools to monitor policy violations and risky behavior. Join us to explore how to implement a comprehensive and integrated approach across devices, apps, cloud services, and on-premises. During this 2-hour interactive session, you will explore how to: (1) Identify, monitor and automatically protect sensitive information across Office 365, (2) Help classify and protect documents and email, and (3) Use policies to enable BYOD scenarios by protecting data at the app level. Each session is limited to 12 participants, reserve your seat now.

In this training, you will learn how to protect your organization’s identities, data, applications, and devices across on-premises, cloud, and mobile – end to-end using the latest tools and guidance. This event covers intermediate to advanced content (level 200-300) and includes the following technologies: Threat Protection, Information Protection, Identify and Access Management, Security Management. In this workshop you will: (1) Increase level of understanding on how Microsoft delivers security across Microsoft 365, (2) Increase knowledge of security features and solutions, and (3) Connect with local technical experts and FastTrack resources.


BLOG ROUNDUP

Throughout the last several months there have been many new features, updates, and happenings in the world of Information Protection at Microsoft. As we continue to build out more of this story, we wanted to use this opportunity to connect with customers, partners, and more on some of these updates to keep you informed and provide a single pane of glass on everything we have been working on for the last several months. In addition, we hope to give you some insight into the next big things being built within MIP overall. In the future, we hope to release this blog quarterly, providing you the most important and relevant updates to look for in this area and  continuing to drive great customer experiences.

Customers rely on Microsoft Data Loss Prevention to enforce policies that identify and prevent the risky or inappropriate sharing, transfer or use of sensitive information across cloud, on-premise and endpoints. Microsoft announces the public preview of a new dashboard to manage DLP alerts. This latest addition to Microsoft’s data loss prevention solution, provides customers with direct visibility into DLP policy enforcement in: Exchange, SharePoint, OneDrive, Teams, and Devices. Advanced DLP alert options are configured in the existing DLP policy authoring workflow. These provide eligible DLP customers with the ability to tailor how they organize and display DLP policy enforcement event alerts with the information they need to investigate and address DLP policy violations quickly. Historical workflow information for alerts is available in the Management log.

We’ve made several changes to identity provisioning in Azure AD over the past several months, based on your input and feedback: (1) Easily map attributes between your on-premises AD and Azure AD, (2) Perform on-demand user provisioning to Azure AD as well as your SaaS apps, (3) Significantly improved sync performance in Azure AD connect, and (4) Manage your provisioning logs and receive alerts with Azure monitor. This blog post provides a quick overview of each of these areas.

Addressing customer demands, giving teams a shared view of every customer, and making collaboration and meetings between teams easier is the goal with our collaboration with Salesforce. We are pleased to announce the availability of the Salesforce in Microsoft Teams pilot. The integration will be offered to Sales and Service Cloud customers with Enterprise or Unlimited edition at no additional cost. For many teams – including the sales teams present at many organizations – there is no more critical data than customer data, typically stored within a customer relationship management (CRM) application. A close connection between customer information and the conversations around them can improve the productivity for any team that works with customers, which is why we are pleased to see the integration from Salesforce with Microsoft Teams – now you can interweave key customer and case records within your Microsoft Teams. | Related: Introducing Zoho Notebook for Microsoft Teams: Bring your thoughts and teams together


NOTEWORTHY

As part of the evolution of the Microsoft 365 service, we periodically evaluate the capabilities of the service to make sure that we’re delivering the utmost value to customers. After careful consideration, we concluded that for SharePoint 2010 workflows, Microsoft 365 customers would be better served by modern workflow solutions. SharePoint 2010 workflows have been retired since August 1, 2020 for new tenants and will be removed from existing tenants on November 1, 2020. This applies to all environments where Power Automate is available as a replacement solution (excluding the Department of Defense until Power Automate availability). If you’re using SharePoint 2010 workflows, we recommend migrating to Power Automate or other supported solutions. A retirement announcement banner has been introduced on multiple workflow pages: “Starting 11/1/2020 6:00:00 AM, SharePoint 2010 workflows will be retired and users will no longer have the ability to run or create 2010 Workflows.”

Beginning November 30, 2020, the Microsoft Teams web app will no longer support IE 11. This means that after this date, customers will have a degraded experience or will be unable to connect to Microsoft 365 apps and services on IE 11. For degraded experiences, new Microsoft 365 features will not be available or certain features may cease to work when accessing the app or service via IE 11. While we know this change will be difficult for some customers, we believe that customers will get the most out of Microsoft 365 when using the new Microsoft Edge. We are committed to helping make this transition as smooth as possible. Customers have been using IE 11 since 2013 when the online environment was much less sophisticated than the landscape today. Since then, open web standards and newer browsers—like the new Microsoft Edge—have enabled better, more innovative online experiences. We believe that Microsoft 365 subscribers, in both consumer and commercial contexts, will be well served with this change through faster and more responsive web access to greater sets of features in everyday toolsets like Outlook, Teams, SharePoint, and more.

Microsoft Compliance Manager is a feature in the Microsoft 365 compliance center that helps you manage your organization’s compliance requirements with greater ease and convenience. Compliance Manager can help you throughout your compliance journey, from taking inventory of your data protection risks to managing the complexities of implementing controls, staying current with regulations and certifications, and reporting to auditors. This webinar was presented on October 1st, October 8th, and October 15th, 2020, and the recording can be found here. Attached to this post are: (1) The FAQ document that summarizes the questions and answers that came up over the course of both Webinars, and (2) a PDF copy of the presentation.

All the improvements of the ‘new look’, from navigation updates to the simplified action bar for reports and dashboards, begins rolling out next week (October 26, 2020) and will be generally available to all tenants and users by early November. Thank you for your feedback during public preview as we made incremental updates to modernize and simplify the Power BI service. There will not be any visible changes for those already using ‘new look’ via the “New look on” toggle in the header or the tenant switch announced previously. Once the ‘new look’ has been released to all tenants and users, the user-facing “New look on” toggle will be removed from the header. | Related: Announcing Personalize Visuals General Availability (GA)

You may have already seen this message from the Azure team, but given this impacts customers who use the Exchange Hybrid Agent, we just wanted to make sure those following this blog also were aware of this news. Microsoft is updating Azure services to use TLS certificates from a different set of Root Certificate Authorities (CAs). This change is being made because the current CA certificates do not comply with one of the CA/Browser Forum Baseline requirements. This change will ONLY impact Azure AD hybrid agents installed on-premises that have hardened environments with a fixed list of root certificates and will need to be updated to trust the new certificate issuers. This change will result in disruption of service if proper action is not taken. These agents include Application Proxy connectors (which includes the Exchange Hybrid Agent) for remote access to on-premises, Passthrough Authentication agents that allows your users to sign in to applications using the same passwords, Cloud Provisioning Preview agents that perform AD to Azure AD sync.

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