A quick tip hasn’t been posted in quite some time….actually, since around this time last year (2020). However, the Microsoft 365 Change Guide whitepaper is such an excellent, comprehensive resource that a “quick tip” post is justified. The Microsoft 365 Change Guide was initially published on January 6, 2021.
Summary: The Microsoft 365 cloud environment is a hyperscale suite of service offerings in which change is an undeniable constant. New features increase productivity and delight end users, but release of these changes must be balanced with security and compliance considerations. This whitepaper guides the audience through the Microsoft change model outlining controls, information sources, and recommendations for optimizing change strategy.
Note: The information in the Microsoft 365 Change Guide applies to the Microsoft 365 multitenant environment.
- Continuous change in the cloud
- Controlling change: challenges and strategy
- Change types and control methods
- Microsoft change plans, policies, and procedures
- Sources of information and feedback channels
Microsoft’s goal is to provide your organization with changes that can be controlled (where possible), if deemed impactful to the organization, while still allowing the majority of changes to flow to users to enhance value, productivity, collaboration, and security.