Office 365 Weekly Digest | 2021-18

Welcome to the May 3 – 9, 2021 edition of the Office 365 Weekly Digest.

Twenty-nine features were added to the Office 365 Roadmap last week, including updates for Teams, OneDrive, SharePoint, Lists, Exchange Online, Outlook, Microsoft 365 Compliance, and Yammer.

There are no new events, but several new sessions have been added for existing event series. This week’s spotlight event is the “Protecting Assets and Empowering Your Defenders” Customer Immersion Experience on Thursday, May 13th from 12pm – 2pm Pacific.

Blog posts in last week’s roundup include the public preview of OneDrive sync admin reports, new site templates for SharePoint, the ability to customize the reply all storm protection settings, a look at news from the Microsoft Business Applications Summit, and the latest accessibility, security and customization features for Microsoft Stream.

Noteworthy item highlights include the April Project updates, the May 2021 feature updates for Workplace Analytics, an updated landing page for Visio.com, the availability of new storytelling resources to assist with adoption and change management programs.


OFFICE 365 ROADMAP

Twenty-nine features were added to the Office 365 Roadmap last week, including updates for Teams, OneDrive, SharePoint, Lists, Exchange Online, Outlook, Microsoft 365 Compliance, and Yammer.

In order to keep the length of the blog post to a minimum, the roadmap updates for last week are available via download as listed below:

EXCEL:

PDF:


UPCOMING EVENTS

Microsoft Teams can help your employees stay connected and collaborate with each other, especially in the current unprecedented time where remote work is a reality of employees around the world. Being able to chat, do video meetings and collaborate on Office documents within Teams can help companies stay productive. Whether you are a small business, a non-profit or a large organization, you can get started with Teams within Microsoft 365 or Office 365 suite – even before deploying any other Office app or service. Join Microsoft Teams experts as we review Teams implementation for collaboration, chat and meetings. We’ll share key configurations, considerations, best practices, and resources to get your users up and running quickly. After this session, you will be able to: (1) Recognize key success factors for technical and user readiness, (2) Identify pre-requisites and tenant setup for your environment, (3) Install the Teams clients appropriate for your organization, (4) Configure policies that enable your preferred user experiences, and (5) Leverage collaboration features to enhance remote work scenarios.

Working from home offers the opportunity to maintain your workflow while allowing flexibility in how and where you get your work done. Shifting to a remote worker status can be an adjustment as you look for ways to balance home and work life, maintain focus and be fully productive. Microsoft Teams can help you stay connected to your team while providing access to all of the tools and resources you need to get your work done. Join us to learn tips that can help set you up for success as you transition into a ‘work from home’ scenario. During this session, we’ll share: (1) Guidance for setting up your home environment for work, (2) Best practices for maintaining your workflow while working at home, (3) Tips for staying connected to your team while remote, and (4) Insights for effectively supporting a remote team.

Do you want to get more done in Teams? Receive targeted and timely updates? Access services directly through Teams? Apps let you complete tasks, receive updates and communicate. This session introduces you to the key activities needed to get started with adding applications, bots and connectors in Microsoft Teams today. Through a series of live demonstrations and best practices, you’ll leave this session with everything you need to start using apps in Teams. After this session, you will be able to: (1) See how applications, bots and connectors can help you be more efficient while working in Teams, (2) Select an application, bot or connector for your workspace, (3) Install an application, bot or connector, and (4) Use an application, bot or connector in your workspace.

Join us to learn how to extend your circle of communication and collaboration with Microsoft Teams. Easily connect with your colleagues anywhere, anytime and manage all your conversations from one central platform. In this 1-hour training you will learn how to: (1) Send and reply to chat messages, (2) Use messaging tools to enhance your conversations, (3) Manage your chat conversations, and (4) Use calling features.

Have you spent significant time and resources to prepare for a meeting and felt it wasn’t productive and not much was accomplished? Join us to learn how to make your meetings engaging, productive, and meaningful. Use Microsoft Teams for your entire meeting experience. In this training, you will learn how to: (1) Schedule and join meetings and initiate calls, (2) Use collaborative tools such as sharing, whiteboards, meeting notes, recording, and more, (3) Easily access important meetings and related content at any time, and (4) Assess which audio and video devices are best for your meeting needs.

Are you looking to ensure users have optimal experiences with meetings and voice capabilities in Teams? During this session, we’ll discuss tools, reporting and best practices to help you manage service quality — from establishing a proactive  strategy to resolving common quality issues as they arise. We’ll build upon best practices from Teams experts and make it real with examples of common scenarios that may arise as your organization embraces meetings and voice capabilities in Teams. Join us for an expert-led workshop for guidance on key resources and actionable insights to manage audio and video quality with Microsoft Teams. Your users will thank you for it! After this session, you will be able to: (1) Define key service metrics and user experience factors for quality, (2) Recognize concepts and metrics in core tools and resources that help you assess usage and quality, (3) Identify key indicators of poor experience in common scenarios and relevant actions to address, and (4) Establish a proactive quality management strategy to ensure optimal user experience.

Discover everything you need to facilitate a successful upgrade to Teams. By the end of this workshop, participants will be able to: (1) Understand why a formal plan is crucial for upgrade success, (2) Identify the steps to the upgrade success framework, (3) Recognize common attributes of successful customers, and (4) Create and implement their own upgrade plan. The audience for this session is All (Business Sponsors, IT Admins, User Readiness/Change Manager, Project Lead).

Join Microsoft Teams experts as we review how you can deploy commonly-used applications directly within Teams, enabling your users to work more efficiently and effectively by accessing everything they need in a single interface. This foundational workshop covers basic capabilities across app management and security. With over 400 out-of-the-box applications available (and growing), you’re sure to find an app, or two, that your team can begin using today in Teams. After this session, you will be able to: (1) Identify suitable apps to meet the needs for your organization, (2) Recognize common attributes of successful app deployment, (3) Navigate security and compliance considerations for Teams’ apps, and (4) Determine the next steps to deploy an app to your environment.

Are you ready to add PSTN calling capabilities to Microsoft Teams? Join Microsoft Teams Engineering subject-matter-experts as they demystify the options for adding PSTN calling to Teams, provide you with best practices for configuring calling options and show you how to monitor call quality. After this session, you will be able to: (1) Understand the history of voice services in Microsoft products, (2) Identify what calling options in Microsoft Teams are right for you, (3) Configure your calling options in the Teams admin portal, and (4) Monitor and use call quality tools in Teams.

Do you need to regularly collaborate with your workgroup where you need to access shared files, apps, and conversation threads? Join us to learn how to extend collaboration, provide visibility, and manage teamwork from a central space. Microsoft Teams is a robust collaboration tool, providing you anywhere, anytime access to your group projects, daily operations, knowledgebase resources, and large scope initiatives. Use teams and channels to collaborate in virtual workspaces with your entire group. In this 1-hour training, you will learn how to: (1) Join and organize your teams and channels, (2) Use channels to streamline projects and operations, (3) Collaborate with your team members, and (4) Create and manage teams as an owner.

Do you need to rapidly onboard a large number of Frontline users to Microsoft Teams and configure a streamlined experience for them? Are you struggling with where and how to start? If yes, this is the clinic for you! Join Microsoft Teams customer engineering experts as we review how Microsoft Teams can accelerate your Frontline worker deployment. Featuring examples from manufacturing, retail, hospitality, and transportation industries, we’ll explore how Microsoft Teams provides a single experience for productive conversations, smooth flow of information, simplified schedule management in a compliant and secure environment for your Frontline workers. You’ll leave this highly interactive session with tangible next steps to accelerate your planning. After this session, you will be able to: (1) Identify scenarios that matter to your Frontline workers and the best approach to implementing Teams from pilot to scale across your entire organization, (2) Map scenarios to Microsoft Teams use cases, and (3) Craft the right experience for your Frontline workers in Teams by configuring 1P apps and policies.

This 1-hour session will provide an opportunity to learn practical guidance about conducting engaging and energizing large, online virtual events using Microsoft Teams. This session is designed for anyone wishing to organize, produce or speak at a large, virtual event and is open to anyone. During this session, you will: (1) Understand best practices to ensure your large, online virtual event is successful using Microsoft Teams or Teams Live Events, (2) Gain practical, technical production knowledge to ensure your event is engaging, (3) Understand the Attendee experience, (4) Learn before-during-after tactics to build & continue your large, online event momentum with Webinar features, and (5) Leverage and understand step by step virtual event resources as found at aka.ms/virtualeventplaybook.

Join us to learn how to accomplish the fundamental tasks in Teams. Learn how to easily communicate with your co-workers, save time while working and collaborating, and see how teamwork and projects can be managed in a central space. In this training you will learn how to: (1) Set up your profile and notifications, (2) Use chat and calling for 1:1 and group conversations, sharing and collaboration in Microsoft Teams, (3) Schedule and attend meetings, (4) Align your workgroup and projects, and (5) Collaborate on files and tools.

Join Microsoft Teams experts as we review high-value scenarios including incident management (help desk), employee engagement, and productivity that can be enhanced through simple integrations in Teams. We focus on popular enterprise applications your users may already be using every day. Come see how easy it is to connect your systems, increase automation, and deliver improved experiences by bringing the apps your organization relies on into Teams. After this session, you will be able to: (1) Understand common app integrations for Teams across multiple scenarios and user personas, and (2) Understand third-party apps available for key scenarios.

When employees are confident in their ability to collaborate remotely and securely, they are free to achieve more without worry. Learn how to protect data, devices, and applications while simplifying IT and minimizing the impact on employees at Microsoft Security Virtual Training Day: Secure and Protect Your Organization. During this free two-part learning event and accompanying Q&A, you’ll form the foundations to safeguard your company’s digital footprint. During this training event, you will explore how to: (1) Craft identity synchronization, protection, and management, (2) Utilize security in Microsoft 365, and (3) Integrate cloud app security and device management plans.

Do you need an online, collaborative workspace for your project or workgroup? Join us to explore effective, virtual workspaces for projects and workgroups. Microsoft Teams offer the flexibility to set up a workspace that suits your needs. In this training, you will learn how to: (1) Determine the best approach for your collaboration needs, (2) Create workspaces for your team to provide the best teamwork experience, and (3) Determine best practices in Microsoft Teams to enhance productivity.

Today’s workforce can work from anywhere, on any device, and on any app. Security teams need to understand threat signals from disconnected products and optimize security with minimal complexity. During this 2-hour interactive session, you will explore how to: (1) Safeguard users from malware attacks such as phishing and spoofing with Office 365, (2) Use the Windows Defender ecosystem to proactively monitor and protect your users, (3) Utilize Office 365 ATP to help protect users from bad links and attachments, and (4) Let machine learning and automation protect users from threats. Each session is limited to 15 participants, reserve your seat now.

Do you use Microsoft Teams on a regular basis and want to learn more? Are you looking for ways to increase your efficiency and productivity in Teams? Join us to discover ways to enhance communication and increase your efficiency and productivity within Teams. Learn how Teams can help organize your workday and make it easier to stay connected with colleagues. In this training, you will learn how to: (1) Leverage formatting best practices to help get your messages noticed and responded to, (2) Integrate tools and best practices to streamline and collaboration process, and (3) Implement strategies to manage and organize your work.

As people increasingly shift to remote work, protecting your organization’s information and managing risk should be a top priority. Microsoft Security Virtual Training Day: Protect Sensitive Information and Manage Data Risk teaches you how to take advantage of Microsoft technologies that identify and remediate risks that arise from creating, storing, sharing, and using sensitive data. In addition, you’ll learn how to protect that data throughout its entire life cycle—on-premises and across devices, apps, and cloud services. During this two-part training event, you will explore how to: (1) Understand, identify, and protect your most sensitive data, (2) Identify and take action on insider risks and code-of-conduct violations, and (3) Utilize information protection and governance.

Office Hours: Managing Windows 10 Devices & Updates

To support your efforts to deliver and deploy updates to the Windows 10 devices being used by remote, onsite, and hybrid workers across your organization, and manage those devices effectively, we are continuing our series of weekly “office hours” for IT professionals here on Tech Community. During office hours, we will have a broad group of product experts, servicing experts, and engineers representing Windows, Microsoft Endpoint Manager (Microsoft Intune, Configuration Manager), security, FastTrack, and more. They will be monitoring the Windows 10 servicing space and standing by to provide guidance, discuss strategies and tactics, and, of course, answer any specific questions you may have. Office hours are text-based; there is no audio or virtual meeting component. To post a question, you just need to be a member of the Tech Community. Simply visit the Windows 10 servicing space and click Start a new conversation. At the start of office hours, we’ll pin a post outlining the individuals on hand, and their areas of expertise. Can’t attend at the designated time? Again, no problem. Post a question in the Windows 10 servicing space up to 24 hours in advance and we’ll make sure we review it during office hours.

The workforce relies on Microsoft Teams to chat, meet, and collaborate. But that’s just the beginning. Microsoft Teams can bring the applications and tools you’re already using, into one universal hub your workforce needs to get things done. During this interactive session, you will explore how to: (1) Integrate ready-to-use apps into the Teams experience, (2) Maintain control over which apps are accessible for your organization, (3) Create an App that embeds modern SharePoint pages in Teams using App Studio, (4) Manage permission and set up policies through the Admin Center, and (5) Scale business critical apps to your organization. Each session is limited to 15 participants, reserve your seat now.

Remote work requires smarter workflows. Microsoft 365 Virtual Training Day: Building Microsoft Teams Integrations and Workflows shows you how the Microsoft Teams developer platform makes it easy to integrate your apps and services to improve productivity, make decisions faster and create collaboration around existing content and workflows. Join us to learn how to build apps for Teams and create integrated, people-centered solutions that can transform productivity in your organization, whether you’re on-site or working remotely. During this two-part training event, you will explore how to: (1) Build modern enterprise-grade collaboration solutions with Microsoft Teams, (2) Transform everyday business processes with Microsoft 365 platform integrations for Power Platform, SharePoint and Microsoft Office, and (3) Use the wealth of data in Microsoft Graph to extend Microsoft 365 experiences and build unique intelligent applications.

Your business needs to control how sensitive data is managed. Join us and explore how to assess your compliance risk, protect sensitive and business critical data, and respond efficiently to data discovery requests. During this 2-hour interactive session, you will explore how to: (1) Simplify assessment of compliance risk, (2) Integrate protection and governance of data, and (3) Intelligently respond to data discovery requests. Each session is limited to 15 participants, reserve your seat now.

To be productive in a remote environment, your employees need to be able to safely collaborate from anywhere. Microsoft 365 Virtual Training Day: Enabling Remote Work with Microsoft Teams helps you provide a remote workforce with the tools, resources and solutions they need to stay connected and productive. Join us to learn how to get the most out of Microsoft Teams online meetings, calling, video and chat, and empower your workforce to work from any location on any device. During this two-part training event, you will explore how to: (1) Enable your people to meet and collaborate from home, (2) Make productivity applications available on any device, and (3) Deliver the best remote user experience.

Data needs to be protected wherever it’s stored and whenever it travels, and you need the tools to monitor policy violations and risky behavior. Join us to explore how to implement a comprehensive and integrated approach across devices, apps, cloud services, and on-premises. During this 2-hour interactive session, you will explore how to: (1) Identify, monitor and automatically protect sensitive information across Office 365, (2) Help classify and protect documents and email, and (3) Use policies to enable BYOD scenarios by protecting data at the app level. Each session is limited to 15 participants, reserve your seat now.

With the dramatic shift to remote work, we all continue to seek creative ways to stay connected and productive in our jobs. How do we recreate those meetings, calls, and large events that previously brought us together and helped us achieve our business goals? Do we have the right tools and devices to do so? And how do we do all of this while keeping security top of mind? These aren’t easy questions to answer. This one-hour session will give you the opportunity to test drive Microsoft Teams, Yammer, and Power BI in a live cloud environment. A facilitator will guide you as you create a virtual company-wide meeting and explore how to: (1) Build a communication and collaboration hub, (2) Engage employees through chat and polls, (3) Set up automated meeting captioning, translation, and transcripts, and (4) Use analytical tools to make sense of data, categorize it, and make it easier to visualize. Each session is limited to 15 participants, reserve your seat now.

Businesses are shifting to a desktop experience that empowers IT and enables employees to be more productive and secure, but not all employees sit in an office or always work from secure locations.  With Windows Virtual Desktop, you can set up a scalable and flexible environment to unlock mobility, productivity and security. This new 2-hour session will give you the opportunity to get hands-on experience with Windows Virtual Desktop. During this session, you will explore how to: (1) Create your first Windows Virtual Desktop architecture, (2) Create images and assign them to users, (3) Operationalize the virtual desktop infrastructure with monitoring, scaling, and image management, and (4) Explore security best practices within Windows Virtual Desktop. Each session is limited to 15 participants, reserve your seat now.

Whether you are switching from Skype for Business or brand new, join us to learn the basics of how to use Teams to chat with your colleagues and collaborate on projects. Join us for this session and leave this with everything you need to start using Teams. During this 2-hour interactive session, you will explore how to: (1) Set up your profile and notifications in Microsoft Teams, (2) Use chat and calling for 1:1 and group conversations, sharing and collaboration in Microsoft Teams, (3) Schedule and conduct meetings in Microsoft Teams, and (4) Align your team and teamwork in Microsoft Teams. Each session is limited to 15 participants, reserve your seat now.

We designed Microsoft Teams to be a virtual office you can take anywhere you go. Work seamlessly and transparently with your remote team and discover greater collaboration and productivity. Join us for this session and explore how to avoid communication sinkholes and do more together, no matter where you are. Each session is limited to 15 participants, reserve your seat now. During this interactive session, you will explore how to: (1) Work together as a team from anywhere and with more flexibility, (2) Connect instantly with team members for fast-paced decision making, (3) Meet with anyone, anywhere through audio, video, and web conferences, and (4) Boost team culture with the digital equivalent of an open office space.

Identity is at the center of security: don’t compromise when it comes to your company’s valuable information. Join us to explore how to use secure authentication, govern access, get comprehensive protection and set the right identity foundation. During this 2-hour interactive session, you will explore how to: (1) Enable password protection, (2) Bring multi-factor authentication to your Windows 10 users, (3) Protect your users and data through Office 365 multi-factor authentication, and (4) Use conditional access to protect across devices, locations and apps. Each session is limited to 15 participants, reserve your seat now.


BLOG ROUNDUP

We’re excited to announce public preview of OneDrive Sync Admin Reports in Microsoft 365 Apps admin center. These reports give you more visibility into who in your organization is running the OneDrive Sync client and any errors they might be experiencing. OneDrive Sync is a lot like electricity or internet—people tend to take it for granted until they have a problem and they’re in the middle of an important project. This is even more the case now with so many people working from home and relying on cloud capabilities like OneDrive and SharePoint Online to help them be productive. Having insights into what’s happening with OneDrive Sync across your organization can help you proactively reach out to educate people to resolve common issues and improve user experience to help increase OneDrive adoption.

Imagine you’re working on a project that needs a new SharePoint site to track deadlines, record progress, and serve as a central place to collaborate with your team. Perhaps you’ve been tasked with creating an onboarding portal for your organization complete with new hire checklists and key information to help them get started. Maybe you’re leading a training series where you need to store course files and post class announcements. Where do you begin when it comes to designing sites for these scenarios? Now you have a starting point! We’ve made it even easier to begin on the right foot with site templates that are available to you in SharePoint. SharePoint site templates are flexible enough to address a variety of needs, make it easy to create and populate site content, and show you what’s possible. These complement those found in the SharePoint lookbook, which has been and continues to be an amazing source of inspiration for modern experiences you can build with out-of-the-box SharePoint components.

Last year we released the Reply-all Storm Protection feature to help protect your organization from unwanted reply-all storms. This feature uses global settings applicable to all Microsoft 365 customers for reply-all storm detection and for how long the feature will block subsequent reply-alls once a storm has been detected. We’re pleased to announce you’ll now have the ability to make these settings specific to your Microsoft 365 organization; email admins will have the flexibility to enable/disable the feature, and set customized detection thresholds and block duration time. This not only makes it more flexible to tailor for your organization, but it also  allows more Microsoft 365 customers to take advantage of the Reply-all Storm Protection feature since the minimum number of reply-all recipients for detection can now be as low as 1000 when previously it was hard-coded at 5000. | Related: Loop Prevention in Exchange Online Demystified

While we connect with our customers, our community, and our partners every day, at the Microsoft Business Applications Summit, we share some of our most important announcements on our strategy and roadmap. We prepare and deliver some really exciting demos and our product managers and engineers look forward to answering all of your questions. We had so much to announce that we had to break up our keynote into two parts, and then we had a special session just for goals in Microsoft Power BI…that’s 3 x 30 minutes of pure Power BI fun! In addition, we had tons of product sessions, and many real-world customer stories from Walmart, T-Mobile, Cerner, Bayer, and so many more. | Related: Microsoft Business Application Summit Recap

Microsoft Stream (built on SharePoint) is bringing to production long-awaited features that unlock new value for you in the areas of accessibility, security, and customized content consumption. We’re complementing recent Teams meeting accessibility enhancements with improvements to transcripts and captions in Stream on SharePoint. We’re also making Teams meeting recordings read-only be default and we will also add “block download” functionality to Teams meeting recordings that are automatically saves to OneDrive and SharePoint. The Stream web app will soon be part of office.com – consolidating videos into a seamless, individualized experience for all stakeholders. We’ll also release a new player for video files in OneDrive and SharePoint, including several upgrades for playback such as higher quality video, a transcript pane on the right, speaker identification in the transcript (if enabled), and support for switching between transcripts in multiple languages.


NOTEWORTHY

This post has a look at what’s new and upcoming for Project, including features such as: (1) Email assignment notifications, (2) Actions on Project Home, and (3) Open task from Project Power BI report. Upcoming features include: (1) Import from Project Desktop, and (2) Filtering on Board & Timeline views.

The Workplace Analytics team is excited to announce our feature updates for May 2021. This month’s update describes the following new features: (1) Collaboration metrics with Teams IM and call signals, (2) Metric refinements, (3) Analyze business processes, (4) New business-outcome playbooks, (5) More focused set of query templates, and (6) Workplace Analytics now supports mailboxes in datacenters in Germany.

We are pleased to announce the launch of the new Visio start page on Office.com, providing Visio users with a familiar start experience that is similar to other Office 365 apps and powerful Office features, like improved file discovery, improved collaboration features, and better template categorization. From the new landing page, you will experience the benefits of the Office.com ecosystem combined with unique features of the existing Visio landing page. This post includes additional details on the latest enhancements.

We are pleased to share a set of new resources on storytelling for Champions! Our overall goal for delivering these new resources is to enable you and your organization to achieve greater results from your adoption and change management programs. Stories are an amazing way to connect with people through shared experiences, inspire others to act, and are an influential way to communicate. Storytelling can play a key role in any change journey as a powerful way to showcase examples of the new behavior change in action. The resources include: (1) A new storytelling guide, and (2) a storytelling course on LinkedIn Learning.

Today, organizations face an evolving threat landscape and an exponentially increasing attack surface. Email represents the primary attack vector for cybercrime, and security teams are in search of efficient and cost-effective means to minimize the risk of these threats and the impact they have on organizational productivity and innovation. We are proud to announce today that Microsoft is positioned as a leader in The Forrester Wave™: Enterprise Email Security, Q2 2021, receiving among the highest scores in the strategy category. The Forrester Wave report evaluates enterprise email security solutions and provides a detailed overview of the current offering, strategy, and market presence of these vendors. Microsoft Defender for Office 365 received the highest possible score in the incident response, threat intelligence, and endpoint and endpoint detection and response (EDR) solutions integration criteria, as well as in the product strategy, customer success, and performance and operations criteria. | Resource: Complimentary full report

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