Office 365 Planned Service Changes for 2020

The goal of this post is to compile all publicly announced Office 365 service changes for 2020, especially those that may require admin action, into a single source. These changes are listed below in chronological order, based on the “Action Required” or “Effective” date. Additional information and resources related to these changes are provided where applicable. Updates will be made to this post as new service changes are announced, or updates to announced changes are provided. Notes: All changes may not have been communicated to your tenant / environment. Note: If there are discrepancies between the information posted here and the linked source articles and/or Message Center, these other sources are authoritative. Update Log: Added Kaizala Administration Roles – action required by February 1, 2020 Added Changes to Quarantine Permissions – effective February 10, 2020 Added Configuration Change for Microsoft Teams Cloud Recordings in Microsoft Stream – effective February 15, 2020 Introducing ‘High confidence phishing email’ to the spam filter

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